How to Check MTN Data Balance in Nigeria (2025 Guide)

Staying on top of your MTN data balance is essential to avoid unexpected disconnections or extra charges. MTN offers several convenient ways to check your balance, whether you prefer quick USSD codes, mobile apps, or chatbots. Below is the ultimate guide.

Understanding Your MTN Data Balance

Before diving into the various checking methods, it’s important to understand what we mean by “MTN data balance.” This refers to the remaining internet allocation on your SIM card, which can come from various sources:

• Main data balance: Your primary data allocation from purchased bundles or monthly plans
• Bonus data: Promotional data from MTN offers or special promotions
• Night data: Special data allocations valid only during nighttime hours
• Social media data: Data bundles specifically for social media platforms

Regular monitoring of your data balance helps prevent unexpected depletion, allows you to track your usage patterns, and ensures you’re maximizing any bonus allocations before they expire. For most Nigerians, staying connected isn’t just a convenience—it’s a necessity for work, education, and maintaining social connections.

Method 1: Using USSD Codes

• Standard Code (2025): Dial *323*4#
• Alternative Codes: If the above doesn’t work, dial *323# and select option 4.
• Steps:
  1. Open your phone’s dialer.
  2. Enter the code and press call.
  3. Your balance will appear on-screen, and you’ll also receive an SMS confirmation.

Best For: Quick checks without internet access.

Method 2: Using the MyMTN App

• Download: Available on Google Play Store and Apple App Store.
• Steps:
  1. Install and open the app.
  2. Log in with your MTN number (OTP verification required).
  3. Go to “My Account” → Data Balance.
• Extra Features: Buy data, track usage in real-time, and manage multiple accounts.

Best For: Tech-savvy users who want more than just balance checks.

Method 3: Using Zigi Chatbot

• Platforms: WhatsApp and Telegram.
• Steps:
  1. Search for “Zigi MTN” on WhatsApp or Telegram.
  2. Start a chat and type “Check data balance.”
  3. Follow the prompts to view your balance.
• Advantages: Works 24/7, no app download required, supports multiple queries (e.g., buying bundles, NIN checks).

Best For: Social media users who prefer chat-based interactions.

Method 4: Using the MTN Website

• Steps:
  1. Visit MTN Nigeria’s official site.
  2. Log in to the self-service portal.
  3. Navigate to Account Information → Data Balance.
• Note: Requires account setup and internet access.

Best For: Users already familiar with MTN’s online portal.

Bonus: Customer Service Option

For those who prefer human assistance or are experiencing technical issues:

The agent will provide your current data balance and can assist with other inquiries

Dial 180 from your MTN line

Follow the voice prompts to connect with a customer service representative

Provide necessary verification details

How do I check MTN data balance? | Comparison Table

Method	Pros	Cons	Best For
USSD (3234#)	Fast, no internet needed	May fail in poor coverage	On-the-go users
MyMTN App	User-friendly, extra features	Requires internet & install	Frequent/tech-savvy users
Zigi Chatbot	Requires internet & installation	Internet required	Social media users
MTN Website	Full account management	Login required, less simple	Portal users

Additional Useful USSD Codes

Service	USSD Code	Purpose
Data Balance Check	*323#	Primary method for checking remaining data
Data Purchase	*312#	Browse and buy data bundles
Airtime Balance	*310#	Check remaining airtime credit
NIN Link/Update	*785#	Mandatory SIM-NIN linking per NCC regulations
Borrow Airtime	*303#	Get emergency airtime (eligibility applies)

Note: The old code *556# for data balance checking is no longer operational. MTN periodically updates its USSD codes, so always use the most recent ones

Troubleshooting Tips

• No response from USSD? Restart your phone and retry.
• App login issues? Update or reinstall the app.
• Zigi not responding? Ensure you’re using the correct WhatsApp/Telegram contact.
• Website errors? Double-check login details and internet connection.

Checkout: How Much Does YouTube Pay Per View

Final Thoughts

The fastest method is dialing *323*4#, but if you want extra features like real-time tracking, the MyMTN app is your best bet. For chat lovers, Zigi chatbot is a handy alternative, while the MTN website suits users who already manage accounts online.

Pro Tip: Always keep multiple methods in mind, since codes and platforms can change due to NCC updates.